Know your customer policies have become increasingly important worldwide, especially among banks and other financial institutions, in order to prevent identity theft, money laundering, financial fraud and terrorist activity.

Dynamic Option holds a zero tolerance fraud policy, and is taking all measures possible to prevent it and any other money laundering activity. Any fraudulent activity will be documented and all related accounts to it will be immediately closed. All funds in these accounts will be forfeited.

Dynamic Option aims to ensure the integrity of any sensitive data it obtains, such as your account information and the transactions you make, using a variety of security measures and fraud controls. Securing your electronic transactions requires you to provide us with certain data, including your preferred deposit method.

When you deposit funds we will require the following documents:

  • A copy of your valid passport with the signature page
  • Copies of your credit cards, used to make the deposit (Front side with only the 4 last digits visible, back side with the CVV covered).
  • A copy of a recent utility bill in your name and address (no later than 3 [three] months)
  • A signed purchase history of your online transactions

If you have any questions please don’t hesitate to contact our customer support: c[email protected].

In order to avoid any delays in processing your transactions, we highly recommend that provide all the necessary documents as soon as you can. We require the receipt of all the necessary documents prior to making any cash transactions to your benefit or to the beginning of trade.

Please note that if we will not receive the required documents, your pending withdrawals will be cancelled and credited back to your trading account and you will be unable to proceed with the trading experience. We will notify you in case of such an event via our system and your personal online account.

The relevant document can be sent to [email protected],  Please scan your documents or take a high quality digital camera picture, save the images in jpeg format, and send them to us via the email stated above.

Dynamic Option holds the security of documentation at highest priority, and treats all documents it receives with utmost respect and confidentiality. All files we obtain are fully protected using the highest possible level of encryption during every step of the review process and after, when the documents are securely stored in our systems

We thank you for your cooperation in helping us make Dynamic Option a safer place to trade.